FIVE STAR FURNITURE

Click here to edit subtitle

STORE POLICY

·A 25% restocking fee will be charged on all returns of furniture. 
·If you are not satisfied with your purchase, we will accept customer returns within 3 days of receiving an  item. Restocking fee applies (No exceptions).
·Cancellations or refunds on any special order merchandise are not allowed.
·A 25% restocking fee will be charged on all returns of furniture. 
·We reserves the right to refuse returns or exchanges of items that are not in as-new condition due to  damage or misuse. 
·Certain other products may have specific restrictions on returns or replacement.  Please see store for  complete details.
·A pick-up fee, equal to the original delivery fee, will be charged if the merchandise being returned needs  to be picked up.
·The initial delivery fee is not refundable. 
·Refunds will be made after 10 business days.  
·Prices paid are final at time of purchase. 
·We are not responsible for any bodily injuries due to customer mishandling and moving furniture items.
·The majority of items will not be assembled and will require minor to moderate assembly.
·Certain other products may have specific restrictions on returns or replacements.
·Items that are purchased "As-Is" cannot be returned.

DELIVERY POLICY

·An authorized adult must be home during your scheduled delivery window to accept and inspect your  delivery and sign the delivery receipt.
·You are responsible for protecting your floors from damage by laying rugs, carpet, blankets, or cardboard  down prior to delivery. 
·We will not be responsible for damage done to any floors.
.Please remove all pictures, mirrors, plants, etc from your entry and pathway to delivery area.
·Please remove all breakable items from the delivery area. We are not responsible for breakage.
·Please have all sidewalks, stairs, and hallways cleared of obstruction and debris.